In 2009, Correos de Costa Rica did not have resources to pay Christmas bonuses. The company had asphyxiating debts with the state. By that time 78% of its revenue came from traditional mail and only 22% from new services, such as courier and electronic services.
Today the story is diametrically different, since in 2015 the company reported earnings of ¢ 1,333 million, as a result of an expansion of the services provided. Now 31% of the company’s revenues come from traditional services, 35% from express packaging, 18% from outsourcing services, 10% from electronic services and 6% from custom mail service for institutions.
We are proud to tell the country that we are no longer a burden for the state,”
says Mauricio Rojas, manager of the state corporation.
Currently, citizens who visit a post office can send a package, shop online, ask for a public registry certification, receive U.S. Visas and passports, get a weapons’ permit and file a residence certificate.
The goal of Correos de Costa Rica is to consolidate the expansion of the company to make it a top – level logistics operator, which is why it will launch a pilot project in the metropolitan area, so that all messengers have “handheld” devices or mobile terminals that serve to register the received courier and packages immediately.